When your WordPress website is down, you’re losing visitors and with that, revenue! We’ll make sure that this doesn’t happen to you. If your website goes down, we will receive a notification and keep you informed, giving you a chance to fix the problem before it becomes serious.
| Feature Included | Basic | Professional | Enterprise |
|---|---|---|---|
| Core & Database Backup | |||
| Incremental cloud Backups | Daily | Every 12 Hours | Every 6 Hours |
| Instant Backup Restore | |||
| Core Updates | |||
| Weekly Core Updates | |||
| Compatibility Check / Support | |||
| Safe Updates | |||
| Plugin Updates | |||
| Weekly Plugin Updates | |||
| Safe Updates | |||
| Security Check | |||
| Vulnerabilities & Malware Monitoring | |||
| Scheduled Web Trust Scans | |||
| Hacked Website Repair | $99/incident | No Fee | No Fee |
| Security Assessment & Checklist | |||
| Removal From Blacklists | |||
| Weekly Reports | |||
| Backup Reports | |||
| Core & Plugin Update Reports | |||
| Google Analytics Reports | |||
| Security Reports | |||
| Uptime Monitoring Reports | |||
| Optimisation Reports | |||
| Performance Reports | |||
| SEO Ranking Reports | |||
| Priority Support | |||
| Email Support | |||
| Support Tickets | |||
| Uptime Monitoring | |||
| Website Uptime Monitoring | |||
| Website Downtime Investigation & Fixes | |||
| Optimisation | |||
| Clear Unapproved Comments | |||
| Clean Up Post Revisions | |||
| Remove Spam Comments | |||
| Optimize Database Tables | |||
| Performance Check | |||
| Scheduled Performance Scans | |||
| Support Advanced Websites | |||
| Multisite Support | |||
| Multilingual Website Support | |||
| eCommerce Support | |||
| Membership Wesbite Support | |||
| Premium Plugins | |||
| Elementor Pro ($49/yr. value) | |||
| iThemes Security Pro ($199/yr. value) | |||
| Services Discount | |||
| Support Hours Discount | 5% | 10% | |
| Performance Tune up Discount | 5% | 10% | |
| Site Migration Discount | 5% | 10% | |
| Broken Link Monitoring | |||
| Scheduled Broken Link Checks | |||
| Broken Link Fixes | |||
| SEO Tracking | |||
| Google Analytics Monitoring | |||
| Keyword Rankings | |||
| Visibility Tracking | |||
| Ranking Timeline | |||
| Project Workspace | |||
| Version Control with Git | |||
| Collaboration Environment | |||
| Staging Environment | |||
| Dedicated Project Manager | |||