Vulnerabilities & Malware Monitoring
Make sure your site is clean and secured, 24/7. If any files become infected or anything out of the ordinary does happen, we are alerted and will notify you quickly.
Make sure your site is clean and secured, 24/7. If any files become infected or anything out of the ordinary does happen, we are alerted and will notify you quickly.
We perform a blacklist check with a number of services, like Google Safe Browsing, Norton Safe Web, ESET, etc. If found, we'll let you know next steps to resolve it immediately.
In the event your website is hacked, we'll have your website fixed and running again in no time.
Once you're onboard with us, we assess your website security aspects and harden it with best practices to reduce the risks of being hacked.
If your website is blacklisted, we can advise on the best route of actions to get your site clean again.
All files and folders included in the main WordPress installation, including all the core files used to run WordPress will be updated to the latest version from https://wordpress.org/.
We will help you carry out a WordPress plugins check for compatibility errors before updating the core.
We'll create a restore point before updating, compare the website before and after the update, and roll back the update for further investigation if something goes wrong.
We backup your entire site's standard WordPress structure (except the log files and other backup files) to Amazon S3 infrastructure storage and keep your backup history for a full 90 days.
In case any incidents happen or upon request, your site will be quickly recovered from the snapshots stored.
| Feature Included | Basic | Professional | Enterprise |
|---|---|---|---|
| Core & Database Backup | |||
| Incremental cloud Backups | Daily | Every 12 Hours | Every 6 Hours |
| Instant Backup Restore | |||
| Core Updates | |||
| Weekly Core Updates | |||
| Compatibility Check / Support | |||
| Safe Updates | |||
| Plugin Updates | |||
| Weekly Plugin Updates | |||
| Safe Updates | |||
| Security Check | |||
| Vulnerabilities & Malware Monitoring | |||
| Scheduled Web Trust Scans | |||
| Hacked Website Repair | $99/incident | No Fee | No Fee |
| Security Assessment & Checklist | |||
| Removal From Blacklists | |||
| Weekly Reports | |||
| Backup Reports | |||
| Core & Plugin Update Reports | |||
| Google Analytics Reports | |||
| Security Reports | |||
| Uptime Monitoring Reports | |||
| Optimisation Reports | |||
| Performance Reports | |||
| SEO Ranking Reports | |||
| Priority Support | |||
| Email Support | |||
| Support Tickets | |||
| Uptime Monitoring | |||
| Website Uptime Monitoring | |||
| Website Downtime Investigation & Fixes | |||
| Optimisation | |||
| Clear Unapproved Comments | |||
| Clean Up Post Revisions | |||
| Remove Spam Comments | |||
| Optimize Database Tables | |||
| Performance Check | |||
| Scheduled Performance Scans | |||
| Support Advanced Websites | |||
| Multisite Support | |||
| Multilingual Website Support | |||
| eCommerce Support | |||
| Membership Wesbite Support | |||
| Premium Plugins | |||
| Elementor Pro ($49/yr. value) | |||
| iThemes Security Pro ($199/yr. value) | |||
| Services Discount | |||
| Support Hours Discount | 5% | 10% | |
| Performance Tune up Discount | 5% | 10% | |
| Site Migration Discount | 5% | 10% | |
| Broken Link Monitoring | |||
| Scheduled Broken Link Checks | |||
| Broken Link Fixes | |||
| SEO Tracking | |||
| Google Analytics Monitoring | |||
| Keyword Rankings | |||
| Visibility Tracking | |||
| Ranking Timeline | |||
| Project Workspace | |||
| Version Control with Git | |||
| Collaboration Environment | |||
| Staging Environment | |||
| Dedicated Project Manager | |||