Basic Plan
USD 79.00 on the 1st of each month and a USD 90.00 sign-up fee
Keep your site updated and secure. Entry level for bloggers and small business WordPress website owners. Learn More
Services included:
- Core & Database Backup
- Core Updates
- Plugin Updates
- Security Check
- Weekly Reports
- Priority Support
- Project Workspace
For detailed features of each service, please check our plans comparison.
Description
Long-term maintenance, support, development and innovation for your WordPress platform.
With Basic Plan and retainer hours (a.k.a. discounted WordPress Support service), it let you hire an entire team of niche experts and allocate monthly activities related to WordPress consultancy and troubleshooting, plugin development, scalability, performance optimization, security, and many more. As a result, you delegate your technical needs completely and focus on business growth.
Want more hours? Contact us today to discuss a custom retainer plan.
What to expect
- Once payment is processed, we’ll contact you via email to guide you through the onboarding process;
- We’ll provide you with a secure way to share:
- (i) admin login to your WordPress dashboard;
- (ii) login to your hosting provider;
- (iii) login to your domain registrar;
- (iv) SFTP/FTP credential and/or any other credentials we need to know.
- After logins are confirmed, our team of experts will analyse the site, set up our worker, back up the site, scan for vulnerabilities, perform plugins audit, harden security and perform some other cleanups and optimisations as per the Basic Plan's scope;
- Once setup is complete, we’ll send over the detailed report of what has been done and invite you to our project workspace;
- On weekly basis, we'll send over the report of your site's status and what has been done during the week along with any recommendations.
- If you're on Enterprise Plan, a dedicated project manager will be assigned to you and a monthly catch-up meeting will be scheduled to discuss on how to improve your website and ensure you are always ahead of your competitors;
Terms of use
- The Basic Plan subscription is billed monthly, on the first day of each month;
- First payment and retainer hours will be prorated if the purchase date is not the first day of the month;
- Cancel anytime. If you cancel the subscription before the end of the period, the service is still carried out until the end of the period.
- Can be used for any WordPress development and technical services;
- Unused retainer hours are non-rollover and will expire on the last day of each month.
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Other Plans
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- Plans
- Professional Plan
- USD 119.00 on the 1st of each month and a USD 90.00 sign-up fee
- Select options
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- Plans
- Enterprise Plan
- USD 279.00 on the 1st of each month and a USD 90.00 sign-up fee
- Select options
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